Sociometric Solutions
Sociometric Solutions is a management consulting firm that creates better organizations by analyzing communication patterns with social sensing technology in order to design innovative transformation strategies. Our clients range from Fortune 100 mainstays to fast-growing mid-size enterprises and span a number of different sectors.

    • Introduction

      Born from the MIT Media Lab

      Sociometric Solutions was founded by Ben Waber, Daniel Olguin, Taemie Kim, and Prof. Alex "Sandy" Pentland from the Human Dynamics Laboratory at MIT. While it is widely acknowledged that effective communication and knowledge transfer are crucial to an organization's success, these behaviors are very difficult to measure. Surveys and human observers provide biased, limited views into communication behaviors, which is of little practical usefulness for organizations. We focus on measuring real-world social behavior using Sociometric Badges. These wearable electronic sensing devices are capable of, among other things:

      • Capturing face-to-face interactions

      • Extracting social signals from speech and body movement
      • Measuring proximity and location of users

    • Notable Projects

      • Call center project with Bank of America.
      • Executive education evaluation with MIT.

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